News : Range Rover tops its class in JD Power

Carole Nash Classic Insurance Specialists

Keith Adams

Range Rover JD Power

Land Rover might be enjoying a purple patch of success in its history but, for some, there’s still the nagging doubt of historic unreliability and build quality. According to Land Rover, this is now history – and the company’s performance in the 2013 JD Power Automotive Performance, Execution and Layout (APEAL) Study in the USA would seem to bear this out.

In results released today, the Range Rover achieves the highest APEAL score in its segment and of any model in the industry in 2013, which marks the first time a model outside the large premium car segment has done so. The Land Rover brand ranks fourth overall, an improvement of two places from sixth in 2012. The Range Rover also won in the Large Premium Crossover/SUV category in both 2010 and 2011.

‘It’s a fantastic achievement for the fourth generation Range Rover to be ranked highest in the JD Power 2013 APEAL Study,’ said Kim McCullough, Brand Vice President, Land Rover North America. ‘This underscores the investment being made to innovation and engineering across the Land Rover product portfolio and into making this vehicle the most refined, most capable Range Rover ever.’

JD Power Range Rover

Keith Adams

Keith Adams

Editor and creator AROnline at AROnline
Created www.austin-rover.co.uk in 2001 and built it up to become the world's foremost reference source for all things BMC, Leyland and Rover Group, before renaming it AROnline in 2007.

Is the Editor of the Parkers website and price guide, formerly editor of Classic Car Weekly, and launch editor/creator of Modern Classics magazine. Has contributed to various motoring titles including Octane, Practical Classics, Evo, Honest John, CAR magazine, Autocar, Pistonheads, Diesel Car, Practical Performance Car, Performance French Car, Car Mechanics, Jaguar World Monthly, MG Enthusiast, Modern MINI, Practical Classics, Fifth Gear Website, Radio 4, and the the Motoring Independent...

Likes 'conditionally challenged' motors and taking them on unfeasible adventures all across Europe.
Keith Adams

19 Comments

  1. Excellent news, as that was always LR’s problem.

    Good publicity for the new Range Rover with the Royal birth this week 🙂

  2. Just waiting for the comment from F Brett, about Tata not staying true to the traditions of Land Rover heritage, with all their foreign ideas of panel fit and reliability.

  3. Anyone who’s ever had the misfortune to sit in a Caddy Escalade would think a Range Rover was built of solid crystal from an alien plant. No wonder it’s done so well in the US survey!

  4. Well done to all at JLR. Hard work and wise investment to detail,engineering and showrooms paying off.

  5. Yes a superb car and all Land Rovers own work – No Ford or BMW input at all. I also have to agree about how this car looks. I have always considered prestige 4×4’s to be nothing more than Chelsea tractors, big brutes of cars with no real style. The new Rangie and its Sport twin look absolutely right though. I must admit feeling more pride in seeing Prince George head home in the new Range Rover than I did seeing him!

  6. All this gives me great confidence that the next generation Land Rover Discovery will also be something vey special, too. Can’t wait!

  7. @2, Wait all you want,what do you do for a living out of interest?

    Anyway, enough of the piffle @ comment 2 well done Land Rover,as with most cars when things or parts go wrong the first thing the customer does is quite rightly blame the maker,its normally the parts made by the outside supplier thats at fault but regardless the buck stops with the manufactorer.

    I recently had to replace an airbag module in a L322 (same as a Mondeo) had to remove the entire centre console-electronic gear selector,cooling fans etc etc, and was impressed how far the build quality had moved on from the P38 it was a revolution as opposed to an evolution. that said,this was an £18k insurance repair.As soon as she got it back the bloody transfer case broke up!

    It just shows that with the right stewardship,investment and a good workforce JLR can transform things in a generation or two.

  8. Land Rover Produce great cars and have done for sometime. Being reliable is really important. Ive had two discovery’s, and while not without problems, I don’t think they are any worse than any car. They have all treated me well as did the Rover 827 I had. Great news above though and yes I saw the fresh Prince being placed in the RR by his Daddy – did he buckle him in? – seemed a bit too quick I thought. alexander of NZL

  9. Land Rover Produce great cars and have done for sometime. Being reliable is really important. Ive had two discovery’s, and while not without problems, I don’t think they are any worse than any car. They have all treated me well as did the Rover 827 I had. Great news above though and yes I saw the fresh Prince being placed in the RR by his Daddy – did he buckle him in? – seemed a bit too quick I thought. alexander of NZL

  10. The Rover brand is 4th overall?

    @9 – yes but the VM has to select capable quality suppliers and ensure their parts are appropriate for the vehicle. A lot of issues can be down to suppliers not being chosen correctly and supplying parts not engineered properly.

  11. @9 I know about these things as well. I’m a plumber you see (taken from a classic Morecambe & Wise sketch)

  12. @14, Gee thanks, that has fulfilled all my diverter valve fantasies. ( taken from how to be a right grumble and grunt without even trying)

  13. I don’t care at all for SUVs in general, but for some strange reason I’ve never been able to quite grasp, the RR has always held a great attraction for me. Perhaps it’s the essential rightness of the King/Bashford/Bache original silhouette, gently evolved over the generations? Take a look at the photo at the top of the Range Rover development story on this site (http://www.aronline.co.uk/images/rrstory_01.jpg) – the Classic still looks great.

  14. This makes a change. Previously, Land Rover always topped J. D. Power surveys only if you turned them upside down. The surveys, that is, not the Land Rovers.

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