Okay, so it’s not exactly news to those close to the trade, but the latest reliability figures from Warrantywise make interesting reading – as well as blowing apart the idea that ‘if it’s German, it’s more reliable’, they also seem to prove that the most dependable cars are Japanese.
A Warrantywise survey of 750 drivers finds that UK buyers think German cars are among the most reliable on the road, despite Warrantywise data showing many are ‘below average’. Mercedes-Benz, Audi and BMW were all in the Top 10 for reliability, but the company’s warranty data, puts them at 27th, 28th and 29th respectively. British cars also scored better than their public perception, aside from Jaguar’s disappointing performance. The highest-placed British marque (as opposed to British-built overseas-badged) is the MINI in 13th position.
The open-ended survey question asked users to pick from all manufacturers on sale in the UK and identify which they believed were the most reliable. Honda came out on top, followed by Toyota and Ford, with BMW in fourth place. However, according to Warrantywise’s Dependability Rating, the public’s perception of BMW’s reliability is wildly different to the reality, with BMW placing 29th in a list of the most reliable manufacturers.
Fellow German brands Mercedes-Benz and Audi also placed in the public’s Top 10 most reliable manufacturers, but finished well outside of the Top 10 in Warrantywise’s Dependability Table, in 27th and 28th places respectively. Both had scores that are considered ‘below average.’
Each car manufacturer has been ranked by a dependability factor, based on the number of reported faults or breakdowns, with a score of 75 representing the UK average. A rating above 75 is considered good, and below 60 signifies a high incidence of repair work is required. Average costs, vehicle age and model are also considered in the Warrantywise ranking.
Is this BMW actually as unreliable as its namesake on the registration plate?
WARRANTYWISE DEPENDABILITY TABLE
|Dependability score||Make||Average repair cost|